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Privacy Policy

Welcome to the Singapore web site for Skinz Kaire.

Skinz Kaire is committed to ensuring the privacy of our customers’ personal information and wants you to be familiar with how we collect, use, and disclose information.

By providing personal information to us or by using the Site, you agree to the terms and conditions of this Privacy Policy.


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

  • When you purchase something from our store, we collect the personal information you give us such as your name, address and email address.
  • We will not disclose your personal information, email address, credit card information to any third parties site without your permission, unless you have requested or authorized us to do so.
  • With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - HOW DO YOU GET MY CONSENT?

  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
  • If you have joined our mailing list, you will receive occasional updates with the latest products and special offers from Skinz Kaire.
  • In addition, you will also have the opportunity to receive such updates and offers from third parties sites that are in collaboration with Skinz Kaire.
  • All members of Skinz Kaire may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information and receiving such updates.
  • You can click on the unsubscribe link sent in the mailers.

 

SECTION 3 - DISCLOSURE

  • Your personal information provided by you may be used to conduct appropriate anti-fraud checks.
  • We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - THIRD-PARTY SERVICES

  • Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
  • For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  • The website may contain links to other third party websites and microsites, whose privacy practices may differ from those of ours.
  • If you submit personal data to any of those sites, your personal data is not subject to this Privacy Policy. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

SECTION 5 - COOKIES

  • A cookie is a small text file used to enhance your shopping experience and it is stored on your hard drive.
  • By registering an account with us, your computer will store an unique identifier by remembering your email add, saving you time each time you log into our store.
  • If you wish to prevent cookies from being stored on your computer, you can change the settings on your browser.

 

SECTION 6 - CHANGES TO THIS PRIVACY POLICY

  • We reserve the right to amend this privacy policy at any time without prior notice.
  • Changes and clarifications will take effect immediately upon their posting on the website.
  • If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
  • If you have any clarifications, kindly email us at hello@skinzkaire.sg

 

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Shipping, Defect & Return Policy


 


Shipping


LOCAL DELIVERY

  • Free Singpost standard normal postage for all orders.
  • Enjoy complimentary standard courier delivery (to a single mailing address) on your order with every purchase of orders above $100.
  • Orders received on the weekend or public holidays will be processed on the next business day.
  • Upon order confirmation, all orders will be sent out within 2 business days. Delivery time is dependent on selected delivery method and not within our control.
  • Please note local delivery applies to all addresses except no-go zones such as army camps, off-shore islands, restricted address etc.
  • If you have any questions, please reach out to us at hello@skinzkaire.sg.

 


Defect & Return


What should I do when I receive a defective product?
Your satisfaction is our number one priority! We're exceptionally sorry for sending you a defective item.

  • Please email us at hello@skinzkaire.sg within 14 calendar days of receiving your order with,
    1. Your order number
    2. The name/ product code of the defected item
    3. Photograph of the defect
  • We will be in touch on the next steps to take.
  • You will be reimbursed for all items deemed defective as well as the postage you've incurred to return the defective item, and a replacement piece will be mailed to you.

 

What should I do when I receive a wrong product?
Oops! We're so sorry for mixing up your order and send you a wrong item.

  • Please email us at hello@skinzkaire.sg within 14 calendar days of receiving your order with,
    1. Your order number
    2. The name/ product code of item you have ordered
    3. The name/ product code of item you have received
    4. A photograph of the picking list
  • We will be in touch on the next steps to take.
  • Postage will be reimbursed for the postage you've incurred to return the wrong item, and a replacement piece will be mailed to you.

 

Partner Program

Brand Ambassador Affiliate


Skinz Kaire     2017 - 2018